- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 5 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
No returns will be accepted without prior approval. Returned products will be subject to a 10% restocking fee and freight. We regret that shipping charges are not refundable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipper will make three attempts to deliver before returning products to A1 Liquor. The products will be refunded, however, returned products will be subject to a 20% restocking fee, $5.00 return shipping fee and freight. We regret shipping charges are not refundable.
We ship to the United States and international . We are prohibited from shipping to the following states: Alabama, Arkansas, Delaware, Illinois, Kentucky, Massachusetts, Michigan, Mississippi, North Dakota, New Hampshire, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Utah and Washington DC.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
A1liquor.com will gladly ship products around the world. However not all countries governments agree with this. If you order liquor products online, please be aware there may be customs restrictions or customs charges once the product arrives in your country. A1liquor.com cannot and will not change the description of the goods to avoid duty or taxes in your country. If your countries customs seizes an item it will be at your cost. If your country send the item back to us, we will refund you the full amount less our shipping charge. You as the buyer must be fully aware of your countries importation laws especially as they relate to liquor.